Admin/Call Handler
| Job Type | Contract |
| Location | United Kingdom |
| Area | Maidstone, United Kingdom |
| Sector | Admin |
| Salary | £8 Per Hour |
| Start Date | July 7th, 2019 |
| Advertiser | remoteapi |
| Job Ref | bh-322 |
| Job Views | 6 |
- Description
Administrator/Call Handler
Temp role based in Sittingbourne
£8.50p/h
A large and well established social housing maintenance company is seeking to recruit a contract Administrator/Call Handler to join their busy team.
Your duties will include:
Taking calls from tenants in regards to gas maintenance and repairs issues
Liaising with engineers, tenants and managers
Chasing up tradesmen/engineers ensuring they have arrived at the correct property assigned on their PDA to carry out the works
Dealing with and prioritising emergency call outs
Re-arranging call outs for engineers when tenant is not home
Ensuring to help the trades men when the job requires two men to carry out initial works
Dealing with a backlog of queries from tenants in regards to repairs issues
Dealing with complaints and passing these to management when necessary
General administration around the office such as dealing with tradesmen’s/engineers paper work such as timesheets etc.
Previous experience working within the social housing sector is essential
