Admin/Call Handler

https://www.cmsol.co.uk/job-search/13566-admin-call-handler/admin/job2024-10-27 16:43:222024-11-23 CMS
Job Type Contract
Location United Kingdom
Area , United Kingdom Not specified United Kingdom United Kingdom
Sector Admin
Salary £10 Per Hour
Start Date June 6th, 2019
Advertiser remoteapi
Job Ref bh-268
Job Views 5
Description

Administrator

Temp role based in Harringay

£10.50p/h

 

A large and well established social housing maintenance company is seeking to recruit a contract Administrator to join their busy team.

As an Administrator, your duties will include:

Taking calls from tenants in regards to gas maintenance and repairs issues

Liaising with engineers, tenants and managers

Chasing up tradesmen/engineers ensuring they have arrived at the correct property assigned on their PDA to carry out the works

Dealing with and prioritising emergency call outs

Re-arranging call outs for engineers when tenant is not home

Ensuring to help the trades men when the job requires two men to carry out initial works

Dealing with a backlog of queries from tenants in regards to repairs issues

Dealing with complaints and passing these to management when necessary

General administration around the office such as dealing with tradesmen’s/engineers paper work such as timesheets etc.

Previous experience working within the social housing sector is essential.

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